Usa locations

Proximity to Major Airports
San Francisco Depot is less than 40 miles from the San Francisco International Airport, CA (SFO). We will pick you up at the nearby Dublin Bart Station, which is the fastest and most inexpensive way to reach us from the San Francisco Airport. Please give us a call.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area and Downtown Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport area hotels and The Bijou Hotel only in Downtown San Francisco to the actual physical depot in Dublin CA for vehicle pick up and return. There are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depot to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.


TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call 1-800-367-6507 by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call 1-800-367-6507 on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. We does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Please note: PAD standard for Priority AM Departure
Clarion Airport [PAD:CLAR]
401 E. Millbrae Ave
Tel: 650-692-6363
Customers will need to meet the shuttle:
Outside the main hotel entrance

Hilton Hotel Financial District
750 Kearny
Tel: 415-433-6600
Customers will need to meet the shuttle:
Outside the main hotel entrance

Holiday Inn Civic Center [PAD:HICC]
50 8th Street
Tel: 415-626-6103
Customers will need to meet the shuttle:
Outside the main hotel entrance

Holiday Inn Golden Gateway [PAD:HIGG]
1500 Van Ness
Tel: 415-441-4000
Customers will need to meet the shuttle:
Outside the main hotel entrance

Holiday Inn SFO Airport North [PAD:HISF]
275 South Airport Blvd
Tel: 650-873-3550
Customers will need to meet the shuttle:
Outside the main hotel entrance

Hotel Bijou [PAD:BIJO]
111 Mason
Tel: 415-771-1200
Customers will need to meet the shuttle:
Outside the main hotel entrance

Whitcomb Hotel
1231 Market Street
Tel: 415-626-8000
Customers will need to meet the shuttle:
Outside the main hotel entrance

Travelodge-North Airport
326 S. Airport Blvd.
Tel: 650-583-9600
Customers will need to meet the shuttle:
Outside the main hotel entrance

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with us directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot
From Airport:
Total Distance: 32 mi
Total Time: 1.2 hrs

Exit airport onto 101 south, take 92 east to 880 north, take 238/580 east, take Hopyard Rd exit, turn left on Dougherty Rd. Turn right on Dublin Blvd. Turn right on Scarlett Dr. Turn right on Scarlett Ct.

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the depot.

For any questions you can contact our reservations department in the first instance on +1 972-562-1900 or by email intl.booking@elmonterv.com